Privacy Policy

This Privacy Policy explains how Scalp Density Labs™ (“we”, “us” or “our”) collects, uses and safeguards information when you visit our website or place an order. We are a cosmetic hair-building fiber brand and are not affiliated with, endorsed by, or acting on behalf of Meta Platforms, Inc.

If you have questions about this policy or want to exercise your privacy rights, contact us at contact@example.com.

Order information. Your name, shipping and billing address, email address and phone number, provided when you purchase.

Payment information. Card details are collected and processed by our third-party payment processor. We do not store full card numbers on our servers.

Usage information. Pages viewed, referring site, device type, browser and IP address, collected through cookies and similar technologies.

Communications. Messages you send to our support team and any review or testimonial you choose to submit.

We use your information to process and ship orders, send order confirmations and tracking updates, provide customer support, handle refunds and returns, prevent fraud and abuse, improve our website and products, and — only where you have opted in — send marketing emails.

We share information with service providers that perform functions on our behalf, such as payment processing, order fulfilment, shipping carriers, email delivery, website hosting and analytics. These providers may access only the data they need to perform their function and are restricted from using it for other purposes.

We may also disclose information where required by law, to respond to lawful requests, or in connection with a merger, acquisition or sale of business. We do not sell your personal information.

We use essential cookies to run the site and remember your cart, performance cookies to understand how the site is used, and advertising cookies to measure the effectiveness of our marketing. You can accept, block or delete cookies in your browser settings, and can opt out of personalized advertising through your device and browser controls. Blocking cookies may affect site functionality.

Marketing emails are sent with your consent, where required. Every email includes an unsubscribe link, and you can ask us to stop at any time by replying to the email or contacting us directly.

We keep order records for as long as needed to complete the transaction, provide support and meet legal, tax and accounting obligations — typically several years. Marketing consent records are kept until you withdraw them. Usage logs are generally retained for a shorter period, in aggregated form where possible.

Depending on where you live, you may have the right to access the personal information we hold about you, request correction or deletion, object to or restrict certain processing, request data portability, withdraw consent, and — in some regions such as California — opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising.

To make a request, email us from the address associated with your account. We may ask you to verify your identity before fulfilling it, and we will respond within the timeframe required by applicable law.

We use reasonable technical and organizational measures — such as encrypted connections and access limits — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our website and products are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last updated” date.

Questions about this Privacy Policy or your data? Email contact@example.com and we will get back to you.